Store Policy

1. Shipping Policy

• Processing Time: Orders are processed within 1-5 business days.

• Shipping Methods: We offer standard and expedited shipping options through trusted carriers.

• Shipping Costs: Shipping fees are calculated at checkout based on your location and selected method.

• International Shipping: Available to select countries. Customers are responsible for any customs fees or import duties.

• Delivery Times: Estimated delivery times are provided at checkout and may vary by location.

2. Return & Refund Policy

• Eligibility: Returns are accepted within 30 days of delivery for unused and unopened items in their original packaging. For items that are not unopened, a restocking fee of 20% will apply.

• Process: To initiate a return, contact our customer support team with your order number and reason for return.

• Refunds: Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days.

• Exclusions: Certain items, such as customized products and digital downloads, are non-returnable.

• Exchanges: If you need to exchange an item, please contact us to arrange the exchange process.

3. Payment Methods

• We accept major credit cards, PayPal, and other secure payment methods listed at checkout.

• All transactions are encrypted to ensure the security of your information.

4. Disclaimer

• Product Use: Our products are intended for ethical and legal purposes. Phreak Boutique is not responsible for misuse of our products.

• Accuracy: While we strive to ensure accuracy in product descriptions, images, and pricing, errors may occur. We reserve the right to correct any inaccuracies.

Thank you for shopping with Phreak Boutique. We appreciate your business and look forward to serving you!